Contact Support
We're here to help.
Need help with AiFirstSocial?
Our support team can help you with account setup, social media connections, scheduling, publishing, billing, technical issues and other questions related to the platform.
We recommend including your AiFirstSocial account email, a description of the issue and relevant screenshots or error messages so that our team can assist you faster.
What Can We Help With?
account_circle Account & Login
- Account access
- Password and login issues
- Workspace management
- Team members and permissions
share Social Media Connections
- Connecting social accounts
- Reconnecting expired accounts
- Authorization issues
- Page/profile permissions
- Platform API issues
edit_calendar Publishing & Scheduling
- Scheduled posts
- Failed publications
- Content calendars
- Publishing errors
- Media upload issues
monitoring Analytics
- Analytics data
- Reporting
- Engagement information
- Account insights
credit_card Billing & Subscription
- Plans and pricing
- Subscription changes
- Billing questions
- Invoices
- Cancellation requests
- Refund-related queries
lock Security & Privacy
- Account security
- Privacy requests
- Data deletion
- Connected account access
- Privacy concerns
Privacy Requests
For privacy-related requests, please contact:
Please include sufficient information to help us identify your account and process your request.
Business & Partnership Enquiries
For business, partnership or enterprise enquiries:
Support Response
Our support team aims to respond to support requests as quickly as reasonably possible.
Response times may vary depending on the complexity and urgency of the request.
For service outages or issues caused by third-party social media platforms, resolution may depend on the availability and response of the relevant platform.
QASPAR DIGI-MO PRIVATE LIMITED
Product: AiFirstSocial
AiFirstSocial is a social media management platform designed to help individuals, creators, agencies and businesses manage their social media publishing workflows from one place.